Privacy policy

This Privacy Policy Is effective for all SITE users as of June 30, 2023.

Overview

Renée Gomez (“we”, “us”, “our”) owns and operates the website ReneeGomez.com (the “Service”). This Privacy Policy informs you of the policies regarding our collection, use, and disclosure of personal data when you use our Service. We use your data for various purposes to provide and improve our Service to you. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. When you use or access the Service, you are entering into contractual agreement with the Privacy Policy and Terms of Service, which may be updated periodically without notice. You are therefor advised to read this Privacy Policy and Terms of Service at each visit.

Definitions

  • Service: Service is the ReneeGomez.com website.

  • Personal Data: Personal data is data pertaining to a living person who can be identified from those data (or from other information in our possession or that may to come into our possession).

  • Usage Data: Usage data is data collected automatically either through the use of the Service or by the Service infrastructure itself.

  • Cookies: Cookies are small pieces of data stored on your device (computer or mobile device).

  • Data Controller: Data Controller is the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes and manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your personal data.

  • Data Processors (or Service Providers): Data Processor (or Service Provider) is any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

  • User (or Data Subject): User or Data Subject is any living individual who is using our Service and is the subject of personal data.

Types of Data Collected & data use

Different types of information are collected for various purposes:

PERSONAL DATA

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”, “Personal data” and/or “personal data”). Personally identifiable information may include, but is not limited to:

  • Email Address

  • First Name and Last Name

  • Address, City, State, Country, Province, ZIP/Postal Code

  • Phone Number

  • Cookies and Usage Data

We use personal data to provide you with goods and services. We may also use it to send communications, such as newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving such communications by following the unsubscribe link or instructions provided in any email we send.

USAGE DATA

We may also collect information how the Service is accessed and used (“Usage Data, “Usage data, and/or “usage data”). Usage data may include your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Usage data allows us to analyze how our Service is accessed and used, and to provide an optimized experience for our users.

COOKIES DATA

Cookies are small files sent from a website to your web browser and stored on your computer or mobile device. Tracking technologies also used are beacons, tags, and scripts (collectively, “Cookies” and/or “cookies”) to collect and track information and to improve and analyze our Service. Cookies are widely used and most web browsers are configured to automatically accept cookies. You may change your web browser settings to refuse some or all cookies. If you decline cookies, understand that you may not experience optimal performance of the Service and may not be able to use some portions of the Service.

RETENTION OF DATA

We will retain and use your personal data for the time necessary to comply with this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. We will also retain usage data for the time necessary to carry out internal customer support and analysis purposes, to strengthen the security or to improve the functionality of our Service, or when we are legally obligated to retain this data for longer time periods.

TRANSFER OF DATA

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States for processing. Your information, including personal data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

DISCLOSURE OF DATA

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

We may also disclose your personal data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect and defend the rights or property of Renée Gomez

  • To protect against legal liability

SECURITY OF DATA

The security of your data is important to us, but no method of transmission over the Internet, or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data, however we cannot guarantee its absolute security.

Data Use & Basis for Processing Data Under General Data Protection Regulation (GDPR) 

The basis for collecting and using personal information described in this Privacy Policy depends on the personal data collected and the context in which it is collected. We use collected data for various purposes:

  • To provide, maintain, and improve our Service

  • To provide the option for you to participate in interactive features of our Service

  • To provide customer support

  • To monitor the usage of our Service

  • To detect, prevent and address technical issues

  • To carry out a contract with you

  • To execute our legitimate interests which are not overridden by your rights  

  • To process payments

  • To comply with the law 

  • To provide you with news, promotional offers and information about other goods and services we offer that are similar to those you have already purchased or inquired about, unless you have opted out of such information

YOUR DATA PROTECTION RIGHTS UNDER THE DATA COLLECTION PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please Contact us. 

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. You may request deletion of your personal data that is stored on ReneeGomez.com by sending us a message through the Contact page. Please note that we may ask you to verify your identity before responding to your request.

  • The right of rectification. You have the right to have your information rectified if it is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your personal data.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a commonly used format.

  • The right to withdraw consent. You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

SERVICE PROVIDERS

We employ third party companies and individuals (“Service Providers”) to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Please be advised that we do not have complete control or authority over the personal data that is stored on the computers, networks, systems and/or servers of our Service Providers, including but not limited to the Service Providers listed within this Policy. Although we will do our best to comply with any request to remove personal data from systems and/or servers that are managed by a Service Provider, we are unable to guarantee that all of your personal data will be deleted, particularly if a Service Provider is required to retain your personal data where permitted by law.

PAYMENTS

We provide paid products and/or services within our Service and use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policies. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor(s) we work with are:

MEETINGS

We use third-party Service Providers to hold meetings with clients remotely. We use:

VIDEO STORAGE

We use third-party Service Providers to store large video files. Videos created for clients are uploaded to YouTube using the private video setting and a private link is emailed to clients for client-only viewing. We use:

EMAIL MARKETING

We use third-party Service Providers to manage and maintain opt-in email marketing campaigns. The scheduling software provider(s) we work with are:

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal data, please Contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

UPDATES TO THIS PRIVACY POLICY

You acknowledge that we may periodically update this Privacy Policy, and therefor Service users are advised to read our Privacy Policy at each visit. Updates to our Privacy Policy are effective when they are posted on this page and the posted/effective date will be displayed at the top of this page. Your continued use of the Service after any change constitutes your acceptance of the new Privacy Policy. If you do not agree to any of these updates or any future version of the Privacy Policy, you are not permitted to use, access or continue to access, the Service.

CONTACT US

If you have questions about this Privacy Policy or the Terms of Service, feel free to message us via the Contact page.