Terms of service

THESE Terms of Service are effective for all SITE users as of FEBRUARY 27, 2024.

Overview

To use this site and services, you must be 18 years of age or older, be a resident of an authorized jurisdiction, and agree to the Terms of Service. You may not use this site nor services otherwise. When you visit, view, use, or access ReneeGomez.com, you are entering into a contractual agreement with the Terms of Service, which may be updated periodically without notice; you are therefor advised to read them at each visit.

PRIVACY POLICY

We value your privacy and are committed to protecting your personal information. Any personal information you submit pertaining to your use of this site is subject to our Privacy Policy, which is hereby incorporated into the Terms of Service by this linked reference. Information we obtain about you, either directly from you or by your use of this site, we will use in accordance with our Privacy Policy solely for providing you, and improving, this site.

ACCOUNT REGISTRATION

To access this site, products, or services, you may be asked to provide account information or details. The information and details are necessary for, and used to, create and maintain an account for you, provide you content and customer service, and to manage the site. Therefor, it is a required condition of your use of this site that all account information you provide is correct, complete, and current. You consent to all actions we take with your account information, consistent with our Privacy Policy. The account information you provide as part of our security procedures (user name, password, etc.), you agree to keep confidential and not disclose it to any other person or entity. Accordingly, you also agree not to provide any other person or entity with access to this site using your account information. If you become aware of any breach of security or unauthorized access to, or use of, your account information, you agree to notify us immediately through the Contact page. Your account or account information may not be transferred to anyone else and you may not use anyone else’s account or account information. By creating or registering an account, you are declaring that the information you provide belongs solely and legally to you, and that you are not impersonating any governmental, legal, or private entity. When using a public or shared computer to access your account, you are advised to clear cache, cookies, browsing history, and take any other necessary privacy measures immediately following to prevent the view and use of your account or personal information. Whether by breach of these Terms or by negligence in safeguarding your account information, you agree you are fully responsible for the actions or non-actions of any person or entity accessing this site with your account information, as well as any consequences of their use or misuse of the account information or this site.

PAYMENTS, REFUNDS, RE-DOS

PAYMENTS

Payments must be made in full at the time of purchase. We are unable to offer payment installments or split payments by two methods. We accept all major credit/debit cards (VISA, MasterCard, Discover, AmEx) PayPal and Apple Pay. If a payment is declined, your product or service will not be processed or delivered.

REFUNDS

Before making a purchase, you agree to read the item (product, service) description, obtain sufficient clarity about any item you have questions about, and confirm your order before sending payment. Due to the digital, intangible, and subjective nature of our products and services, we do not provide refunds. We encourage you to explore our website and YouTube channel, Sky Above Earth Below, to get a feel for our style, techniques, and philosophies before making a purchase. If questions arise with an order and client is contacted by email, but is unresponsive, refunds are also not provided. We do return your money under unusual circumstances, such as, but not limited to, when Renée deems there is an insufficient energetic connection to provide a service, if Renée is uncomfortable with a reading question or service request and client is uncompromising, if a client request for service potentially violates legal and/or her ethical standards, etc.

RE-DOS

Due to the digital, intangible, and subjective nature of the products and services offered, we are unable to offer re-dos. All sales are final.

scheduling Policy

Our policies on how to schedule an appointment for a live session, as well rescheduling, canceling, late-shows and no-shows are as follows:

SCHEDULING

Following the purchase of any product or service requiring scheduling, message us through the Contact page with the requested information found in the product/service description. You will be contacted within 24 hours (or next business day) for scheduling.

Coaching appointments are live and occur through Zoom, therefor client access to Zoom is a requirement to schedule. You will need Zoom accessible or downloaded and prepared prior to your scheduled live session, so you can join on time. If this cannot be accomplished, please Contact us as soon as possible with at least 48 hours notice.

Energy healing sessions are scheduled, but are not live, and instructions for clients regarding what to do during their session will be sent by email.

When scheduling, please note that we operate from the Pacific Standard Time Zone (PST), which is eight hours behind the Coordinated Universal Time standard (UTC - 8). You can use a time zone converter such as this one to help you schedule.

RESCHEDULING

Once you are added to the schedule, this time becomes unavailable to others. Please provide advanced notice of 48 hours or more to reschedule.

CANCELLATIONS

Once you are added to the schedule, this time becomes unavailable to others. Please provide advanced notice of 48 hours or more if you need to cancel. Please be advised that refunds are not issued, as all sales are final. Cancellations can be made anytime by messaging us through the Contact page.

LATE-SHOWS & NO-SHOWS

If you are late to your appointment, you agree to forfeit the time lost and that your session will end at the originally scheduled time. You also agree there will be no refund or reimbursement for time lost due to a late-show.

If you do not show up for your appointment, no refund nor rescheduling will be provided. All sales are final.

LIVE SESSION CODE OF CONDUCT policy

An appropriate level of conduct is required during live sessions. You agree to attend with a code of conduct to include, but not limited to: respectful communication, attending while you are sober, attending for the purposes of the appointment, active participation, etc. If you are suspected to be under the influence of drugs or alcohol, under acute duress, are suicidal or have concerns about anything illegal, you agree that your session will end and that you must seek the proper authorities, counsel, and/or services elsewhere. Please be aware that if you disclose anything deemed to be harmful to anyone, we will be required to alert the authorities. By attending a live session, you agree that you are there by your own free will. All Disclaimers & Indemnity apply to all products and services.

RIGHT TO REFUSE SERVICE

We reserve the right to refuse service to anyone, to end service early, and/or to temporarily or permanently terminate access to service, without notice or liability, if, by the sole determination of Renée Gomez, it is deemed that the Terms of Service have been infringed.

Further, all clients are assumed to purchase items (products/services) in good faith. Anyone suspected of doing business with ill intent will be fully refunded and service will be declined without notice.

CONTENT CHANGES

We reserve the right to modify, interrupt, or cancel the content, purchase price, or description of any product or service at any time, without notice and liability, for any reason or for no reason.

Disclaimers & INDEMNITY

All products and services offered on this site are subject to the Disclaimers & Indemnity described below.

GENERAL DISCLAIMER

By accessing this site, you declare that you are 18 years of age or older and that you have read, understand, and agree to the Terms of Service. You agree that any content contained within products, services, videos, documents, materials, and/or content published at ReneeGomez.com is subject to your personal interpretation and that any information you receive or interpret does not constitute legal, medical, psychological, financial, business, or other licensed/professional advice. You agree that any choices, decisions, and/or actions you take based on any information obtained from or through ReneeGomez.com is your sole personal and legal responsibility. You agree to not take the advice given within any product, service, live session, or content published at ReneeGomez.com in lieu of medical, psychological, legal, financial, business, or other licensed/professional advice. Always seek an appropriate licensed professional when needed for your situation.

You acknowledge that this site provides spiritual products and services, including but not limited to: readings, intuitive services, coaching, energy work, etc.

You acknowledge that the content of this site, products and services is not meant for children and consent to adult-only content, which may include, but is not limited to, the discussion of adult themes, the use of adult language, and/or the display of adult images.

WARRANTY DISCLAIMER

The products, services, company or site content, submitted content, and any other materials made available on or through the use of this site or services are provided “as is” and without warranties of any kind, either expressed or implied, to the fullest extent permissible pursuant to applicable law. ReneeGomez.com and it’s affiliates, licensors, suppliers, advertisers, sponsors and agents, disclaim all warranties, expressed or implied, including without limitation, implied warranties of title, non-infringement, accuracy, merchantability, and fitness for a particular purpose, and any warranties that may arise from course of dealing, course of performance, or usage of trade. ReneeGomez.com and it’s affiliates, licensors, suppliers, advertisers, sponsors and agents do not warrant that your use of the services will be uninterrupted, error-free or secure, that defects will be corrected, or that the services, the submissions, the server(s) on which the services are hosted, or any services available on any third party platform are free of viruses or other harmful components. No opinion, advice or statement of ReneeGomez.com or it’s affiliates, licensors, suppliers advertisers, sponsors, agents, members or visitors, whether made through the use of the services, or on third party platforms or otherwise, shall create any warranty. To the maximum extent permitted by applicable law, Renée Gomez assumes no liability or responsibility for any errors, mistakes, or inaccuracies of content. Your use of the services, including without limitation any services provided on any third party platform, are entirely at your own risk.

TAROT READINGS & INTUITIVE SERVICES DISCLAIMER

Use tarot readings and intuitive services responsibly. Readings and intuitive service are based on your energy at the time your reading takes place and can reflect past, present, or future timelines. Your energy is dynamic and can shift at any time, and for that reason, no reading or prediction is set in stone. You can shift your energy by your free will. Never force a reading, or message within a reading, to fit your situation. Never interpret a reading as telling you what to do. You are a sovereign being with discernment and free will choice. It is wise to use mental and intuitive discernment when making any personal choice or decision for your life. If a reading involves more than one person, it is possible for the energies of the people involved to be reversed, combined, or flip back and forth. You decide which energy seems to fit each person. Tarot/oracle cards represent archetypes of masculine and feminine energies, not gender. A reading or message that resonates simply confirms what you already know, consciously or subconsciously. If a message does not resonate, that means it is not for you, or at least not at this time. A tarot or intuitive/psychic/energy reader uses their personal intuition, unique symbolic language, and an individual knowledge of divination cards or other methods to read. A reading is therefor a subjective interpretation and should not be considered fact. Tarot is not a science and readings may not be 100% accurate. 

INDEMNITY

You agree to defend, indemnify and hold harmless ReneeGomez.com, it’s owners, directors, staff, employees, licensors, volunteers, independent contractors, providers, subsidiaries, and affiliates, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including attorneys’ fees) arising out of, or relating to: (i) your violation of these Terms of Service, (ii) your user content or feedback posted to this site, (iii) any use by you of the site, content, products, or services other than as expressly authorized in these Terms of Service, or (iv) your use, or lack of use, of any information obtained from or through this site.

TERMINATION POLICY

You agree that we may terminate your account and/or terminate services if we believe that you have (a) breached, violated, or acted inconsistently with these Terms of Service, our Privacy Policy, or any other applicable code of conduct, (b) infringed the intellectual property rights of a third party, or (c) posted, uploaded, or transmitted unauthorized user content. You agree that termination for the preceding reasons may be effected without prior notice to you and that ReneeGomez.com is not liable to you or any third party for the termination of your account and/or services.

COPYRIGHT & TRADEMARK POLICY

No part of this site, materials, products, or services may be reproduced in any form or by any means. This site, products, services, content, logos, text, graphic/web design/aesthetic/branding, images and photographs, audio, videos, and all intellectual property rights related, are the exclusive property of Renée Gomez. You agree not to photocopy, photograph, audio or video record or reproduce by any other digital/electronic/mechanical methods, sample, modify, embed, publicly display, license, sell, rent, distribute, transmit, post, forward, publish, or create derivative works of aforementioned property without the prior written permission of the publisher. You agree that products and services are for client use only and viewing purposes only. Nothing in these Terms shall be deemed to create a license in or under any such intellectual property rights. Our registered or unregistered trademarks are protected pursuant to U.S. and foreign trademark laws. You may not alter or obscure the trademarks, or link them without our prior approval. The Terms of Service and this Copyright & Trademark Policy are legally binding on all users.

UPDATES TO The TERMS of service

You acknowledge that we may periodically update the Terms of Service, and therefor site users are advised to read our Terms of Service at each visit. Updates are effective when they are posted on this page and the posted/effective date will be displayed at the top of this page. Your continued use of the Service after any change constitutes your acceptance of the new Terms of Service. If you do not agree to any of these Terms or any future version of the Terms, you are not permitted to use, access or continue to access, this site.

CONTACT US

If you have questions about the Terms of Service, feel free to message us via the Contact page.